Refund Policy
At Zalvera®, your satisfaction matters to us. We offer a 60-Day Risk-Free Trial so you can try our product with confidence.
Returns & Refunds
If you’re not satisfied with your purchase, you may contact us within 60 days of delivery to request a refund. To be eligible:
- The request must be made within 60 days
- Proof of purchase is required
Refunds are issued to the original payment method once approved.
Non-Refundable Items
Refunds may not be issued for:
- Orders outside the 60-day period
- Products damaged due to misuse or improper application
How to Request a Refund
To start a refund, please contact our support team with your order number:
Email: support@zalvera.com
Our team will guide you through the process.
Processing Time
Approved refunds are typically processed within 5–10 business days, depending on your payment provider.